Billing Terms and Conditions

Last Updated: 20 September 2026

These Billing Terms and Conditions explain how payments and billing work when you shop with Velosche.

Accepted Payment Methods

Velosche offers a range of secure payment options so checkout stays simple and convenient. We accept:

  • Credit and debit cards: Visa, Mastercard, American Express
  • PayPal
  • Clearpay (where available)
  • Apple Pay and Google Pay
  • Bank transfers (bulk orders only, please contact us for details)

All payments are processed in British Pounds Sterling (GBP).

Payment Processing

  • Full payment is required at the time of purchase.
  • Orders are only processed and shipped once payment has been received in full.
  • If a payment is declined or fails, the order will not be confirmed.

Pricing and Currency

  • All prices on velosche.com are displayed in British Pounds Sterling (GBP).
  • Prices may change at any time without prior notice.
  • Any applicable taxes, duties, or shipping fees are calculated and shown at checkout.

Secure Payment Processing

  • Velosche uses SSL encryption and trusted payment gateways to keep your personal and payment details safe.
  • We never store or have access to your full card or payment details.

Refunds and Chargebacks

  • Refunds are issued in line with our Refund Policy.
  • Unauthorised or fraudulent chargebacks will be investigated and disputed.
  • If you notice a billing issue, please contact us first at info@velosche.com so we can help quickly.

Fraud Prevention

  • Velosche may cancel, refuse, or hold any order suspected of fraud or unauthorised activity.
  • We may request additional identity verification for high value or flagged transactions.

Changes to This Policy

We may update these Billing Terms and Conditions at any time. Any changes will appear on this page with a revised Last Updated date, so we encourage you to check back from time to time. Continuing to use our website after changes are posted means you accept the updated policy.

Contact Information

Store Address: 128 City Road, London EC1V 2NX, United Kingdom
Store Email: info@velosche.com
Store Phone: +447366523772
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (UK Time)
We do our best to reply to your email within 1–2 business days.