
Big Style for Little Ones
Built for Busy Days
Easy On, Easy Off
Built For Everyday Use
Quality materials and considered details that hold up day after day.
Quality You Can Feel
Every piece is checked for materials, stitching and finish before it ships.
Frequently Asked Questions
How do I choose the right size?
How do I choose the right size?
What is the jacket made from?
What is the jacket made from?
When can it be worn?
When can it be worn?
Do you offer free shipping?
Do you offer free shipping?
Yes, we ship free on all orders, with no minimum purchase required.
How long does shipping take?
How long does shipping take?
Orders are typically processed within 1–2 business days and transit times are estimated at 6–8 business days after dispatch.
Will I receive tracking information for my order?
Will I receive tracking information for my order?
Yes, once your order ships, tracking details are emailed so you can follow delivery progress.
What is your return policy timeframe?
What is your return policy timeframe?
You can return items within 30 days from when your order arrives for an easy return.
Do I pay a restocking fee?
Do I pay a restocking fee?
There are no restocking fees as long as the item is unused and returned in its original packaging.
What if my item is damaged or defective?
What if my item is damaged or defective?
Damaged, defective, or incorrect items are free to return, and refunds are typically processed within 7 business days after inspection.
How can I contact Velosche?
How can I contact Velosche?
Store Address: 128 City Road, London EC1V 2NX, United Kingdom
Store Email: info@velosche.com
Store Phone: +447366523772
Customer Service Hours: Monday to Friday: 9:00 AM to 5:00 PM United Kingdom time (4:00 AM to 12:00 PM United States Eastern Time)
We do our best to reply to your email within 1–2 business days.